Health Cabinet Secretary (CS) Aden Duale has directed the Kenya Medical Practitioners and Dentists Council (KMPDC) to initiate in-depth investigations into claims of medical malpractice by Sisto Mazzoldi Hospital, located in Nakuru County.
Citing concerns raised regarding the nature of service delivery and claims submitted to the Social Health Authority (SHA) by the hospital, the CS moved to clarify the ongoing actions taken by the Ministry to safeguard public interest and resources.
He reported that the hospital was under active investigation by SHA for the alleged submission of inaccurate claims and consequently suspended officially from providing services under the SHA framework by the Authority until all investigations are fully concluded.
Additionally, Duale disclosed that the facility was further downgraded from a Level IV to a Level III institution by KMPDC following a comprehensive regulatory assessment in November 2025.
This decision, he affirmed, was based on a rigorous audit of the hospital’s current human resource capacity, service range, and infrastructural complement, ensuring the facility is accurately categorised according to its actual ability to offer health services.
“In response to the additional allegations of malpractice highlighted by the media, I have directed KMPDC to immediately commence a fresh, in-depth investigation into these specific claims,” revealed the CS in a press statement sent to newsrooms.
Equally, Duale stressed that the Council is mandated to take the most stringent disciplinary actions available under the Medical Practitioners and Dentists Rules should any malpractice be confirmed.
“The Government of Kenya reaffirms its unwavering commitment to the delivery of high-quality Universal Health Coverage (UHC) for all citizens, regardless of where they seek health services,” he asserted.
Likewise, Duale noted that in strict adherence to Article 43 of the Constitution of Kenya, the Government emphasises that every patient possesses an inherent right to accessible, quality healthcare and must be fully protected from harm while seeking essential services.
Furthermore, the CS reiterated that the Ministry of Health remains steadfast in its mission to build a healthcare system defined by quality, responsiveness, transparency, and efficiency.
“We recognise that public oversight is a cornerstone of this transformation and therefore urge all Kenyans to remain vigilant and report any service concerns or irregularities via the SHA toll-free number 147,” he encouraged.
He insisted that the active participation of the citizens is critical to securing the integrity of the country’s health systems and ensuring a healthier, more transparent future for the nation.
By Michael Omondi
