Special Programmes Principal Secretary Ismail Madey has called for the digitisation of disaster relief operations and distribution logistics to ensure aid reaches all deserving people and regions fairly and transparently.
Madey noted that the current manual handling of relief efforts is prone to malpractices, emphasising that a digital system would make operations more effective, efficient, accountable, and transparent.
“By a tap of the finger, a digital system would show how much is needed, how much has been received, where it has been distributed, and who benefitted,” he explained.
Addressing staff of the State Department for Special Programmes at Hazina Trade Centre, Nairobi, the PS instructed the Internal Audit Unit and the Directorate of Relief and Rehabilitation to fast-track the digitisation process and promptly address any challenges.
He also urged department heads, section leads, and unit managers to strengthen teamwork through regular meetings to resolve operational, professional and staff welfare issues.
“No department can succeed independently. It is an ecosystem of interdependence. Regular meetings are key to tackling challenges and ensuring smooth operations,” he said.
Madey stressed the importance of efficient service delivery free from delays caused by bureaucratic processes or negligence.
He acknowledged that despite challenges such as limited office space, a shortage of technical staff, and inadequate work tools, the department has consistently delivered effective disaster relief interventions during droughts, famines, floods, and other emergencies.
“Despite limited staff, office space and resources, you have performed excellently in serving the public. I applaud all of you for your dedication and hard work,” he said, congratulating staff for their commitment to quality service in disaster response.
By Munyasya Nzese PCO
