The Standard Chartered Bank has partnered with lifestyle restaurant chain Artcaffe for personalized services for their clients in Nanyuki town, Laikipia.
The partnership saw the bank launch the co-shared space for both the bank and restaurant, marking a strategic shift in how the lender intends to serve clients in fast-growing region.
The initiative will see the bank integrate hospitality-inspired spaces within its branch network, creating what executives described as a more “courteous and evolving environment” for customers, even as digital banking continues to dominate banking industry.
Head of Wealth and Retail Banking, Standard Chartered Edith Chumba attributed the partnership with the need of increased demand for connected experiences among consumers; a one-stop shop for all their needs.
“This trend is reflected in the growth of mixed-use developments that allow people to shop, work, and relax within the same space,” said Chumba.
She added that “By situating our service centres in popular lifestyle and business hubs, we are making banking more accessible. Clients can now manage their finances while grabbing a coffee, shopping or heading to work.”
On her part Bongiwe Ngageni in charge of Standard charted Wealth and Retail banking Africa, Middle East and Europe, she said the partnership marked a significant step of renewed experience for their clients in both digital banking spaces and physical presence.
“The world has moved on and the manner in which physical presence is experienced by our clients has changed significantly and that’s why this partnership with Artcaffe is so important,” she noted.
Artcaffe had a similar arrangement with Upper Hill’s Britam Center four years ago.
Photo caption
BCS_8092: Bongiwe Ngageni incharge of Standard charted Wealth and Retail banking Africa, Middle East and Europe (right) and Head of Wealth and Retail Banking, Standard Chartered Edith Chumba launching the lifestyle restaurant chain Artcaffe in Nanyuki town, Laikipia County on Wednesday, February 11, 2026.
(Photo by Muturi Mwangi /KNA)