Kiambu’s vibrant second-hand clothes trade, popularly referred to as ‘mitumba’, is gradually shifting from open-air markets to indoors.
Speaking to Kenya News Agency, Mr John Mwangi, who operates Kiambu’s branch of the second-hand clothes chain stores identified as ‘Think Twice’, said the move has significantly improved working conditions for traders.
He noted that enclosed spaces provide tighter security for both traders and customers while also protecting merchandise from unpredictable weather conditions such as rain, excessive heat, or strong winds.
“Dust from nearby roads settles on clothes throughout the day, forcing traders to repeatedly clean and repackage items. Sudden weather changes, from intense sunshine to unexpected rain, can also damage garments and reduce their quality and resale value,” the businessman explained.
Mr Mwangi further expressed frustrations about losses incurred by mitumba traders who mostly operate along the congested walkways and open-air markets.
“In overcrowded open markets, merchandise is often accidentally damaged as customers squeeze through narrow walkways, sometimes stepping on or pulling down items. Indoors, traders can arrange their stalls more neatly, manage customer flow better, and protect stock from unnecessary damage,” he said.
When it comes to securing merchandise, Mwangi pointed out that indoor trading spaces make it easier to install security systems such as CCTV cameras, reducing the risk of theft.
Acknowledging that it is much harder to attract customers when you are indoors, Mr Mwangi said traders have adopted more organised marketing approaches in these controlled environments, including the use of bells to draw attention.
“Beyond protection, indoor spaces foster customer confidence. Shoppers feel more comfortable browsing in a secure, organised environment, which in turn encourages repeat visits and strengthens trader-client relationships,” Mwangi emphasized.
For many in the mitumba trade, this shift is more than a physical relocation; it represents a step toward professionalising the business and ensuring long-term sustainability.
However, he noted that taxation remains one of their main challenges, following this transition.
Due to indoor businesses becoming formally structured, traders tend to be pressed more to comply with tax obligations compared to those in open-air markets.
“This, however, does not affect our profits to a large extent, because the flow of customers is good,” the businessman clarified.
Meanwhile, the second-hand clothing sector may take a hit, following a proposal by the Finance Bill 2026 to introduce a five percent deemed profit margin, payable at the point of importation.
This is an addition to the existing 16 percent Value Added Tax, among other charges.
by Collins Okware
