Narok County Commissioner (CC) Evans Achoki has decried the increasing number of uncollected Identification cards and birth certificates at the local Huduma Centre.
Speaking during a visit to the facility Monday, Achoki said over 500 Identification cards and 1000 birth certificates were still waiting for collection, while wondering why the concerned applicants had not gone for them.
He said his office has been collaborating with the chiefs to help in distributing the identity cards to residents within their areas of jurisdiction though most people cannot be traced.
“Most of the uncollected birth certificates are for children who were born in the hospital, hence it was difficult to trace their backgrounds. We request the parents to pick the important document or else we will destroy them,” reiterated Achoki.
At the same time, the County Commissioner asked residents to visit Huduma center for services saying it is now operational after a few months’ closure due to Covid-19.
“You remember the president directed that no one will receive government services without facemask hence everyone who visits this institution should adhere to the public health regulations to curb covid-19,” he said.
The CC also said they have initiated talks with the National Transport and Safety Authority (NTSA) to introduce issuance of digital licenses at the Huduma center instead of having residents travel all the way to Nakuru for the document.
He reiterated that the program aims at improving service delivery by establishing citizen’s One Stop Shops that bring all essential government services under one roof for ease of access.
Meanwhile, about 300 local people flock the center every day to replace their Identification Cards, driving licenses and to seek for birth certificates among other essential services.
Through the platform, the government aims at enabling citizens to access integrated public services via their phones, computers and Personal Digital Assistants (PDA).
By Ann Salaton