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Trans Nzoia,Safaricom partner to digitise county services

Trans Nzoia County has become the latest devolved unit to integrate to Safaricom’s myCounty Application platform.

Representatives from Safaricom Company, led by Rift Valley Regional Manager Mr. Charles Munyororo, signed a Memorandum of Understanding with the county administration in a colourful event presided over by Governor George Natembeya on Thursday.

Speaking at the event, Munyororo explained the key objective of the myCounty App, which is to enable devolved units to digitize all their services in one place, providing a single citizen access channel.

“We are delighted to partner with Trans Nzoia County for the integration of all its services on the myCounty App.  MyCounty provides individuals and organizations with a single, convenient point where they can access, manage, and pay for all county services. The service will be available for all 47 counties as a smartphone app, web portal, and short code and will integrate both current and upcoming services,” remarked Munyororo.

“Some of the key services offered by myCounty App include payment for county services, revenue management systems, a citizen reporting and engagement tool, online radio channels, updates on agriculture, health issues, utility bills, and Small and Medium Enterprises SME programmes,” added Munyororo.

Besides county services, the application provides a “Sema Na Governor” feature, which will enable Trans Nzoia residents to engage their governor or report issues.

It will further provide key county and emergency services, including requests for fire extinguishers, ambulances, police, and more, at the tap of a button.

In his address, Governor Natembeya expressed gratitude toward Safaricom, describing the giant company as one of the important local development partners that was fully supporting devolution.

“We are delighted to have Safaricom joining us at this critical moment. Through this partnership, Trans-Nzoia residents will receive effective, easily accessible, and citizen-focused services,” noted Natembeya, who stressed on the importance of collaborations between county governments and development partners.

The meeting was also attended by the Deputy Governor, Dr Philemonah Binea Kapkory, County Secretary, Mrs. Truphosa Amere, and County Executive Committee Members Samson Ojwang, Public Service Management, Boniface Wanyonyi, Finance, and Dr Pepela Wanjala of Health.

By Maurice Aluda

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