Murang’a County government has taken a major step in digital transformation after officially launching an AI-powered MyMurang’a App, a platform designed to bring the government services closer to residents through their mobile phones.
Governor Irungu Kang’ata unveiled the application on Saturday, describing it as a game changer that will simplify how the residents access county services, make payments and receive important information without the need to travel to government offices.
The Governor said the new platform combines several digital systems that were previously operating separately into one easy-to-use application, making service delivery faster, more efficient and transparent.
“This app is about empowering our people through technology. We want every resident of Murang’a to access county services quickly and conveniently from wherever they are,” said Kang’ata during the launch at Kimorori grounds.
He explained that the app will allow residents to pay land rates, business permits, parking fees, water bills and other county charges through a single portal.
“Users will also be able to submit complaints, track applications, receive county updates and access emergency contacts,” he added.
The Governor further noted that the move is part of a broader effort to modernise public service delivery and reduce delays that have in the past frustrated residents seeking services from county offices.
Kang’ata noted that technology remains central to his administration’s development agenda, saying digital systems help cut costs, reduce corruption and improve accountability.
He said the App also incorporates Artificial Intelligence tools that will assist users in finding information faster and getting guidance on county procedures without necessarily visiting offices physically.
“This is the future of governance. We are embracing innovation so that wananchi can save time and money while accessing services,” he remarked.
The launch of the MyMurang’a App comes as the county continues to roll out several development programmes in education, health and infrastructure.
At the same time, Kang’ata highlighted key achievements made by his administration over the last few years.
He said more than 500 ECDE classrooms have been constructed and renovated to provide a better learning environment for young children across the county.
The governor added that the county’s popular Uji feeding programme is now benefiting more than 42,000 children, helping improve school attendance and nutrition among learners.
In healthcare, Kang’ata said access to medical services has improved significantly through the Kang’atacare programme, which supports vulnerable families with medical cover.
He also pointed to the expansion of dialysis services, construction of new health facilities and adoption of digital healthcare systems as evidence of continued investment in the sector.
Residents who attended the launch welcomed the new innovation, saying it would save them time and transport costs previously spent visiting county offices for services.
They expressed confidence that the application will improve their communication with the government while enhancing efficiency in service delivery.
With the rollout of the MyMurang’a App, Murang’a joins a growing number of counties embracing technology to improve governance and make public services more accessible to citizens.
By Bernard Munyao and Purity Mugo
