Telkom empowers its customers with digital independence

Counties Editor's Pick Nairobi Technology

Telkom customers will get to enjoy a lifetime value of 1 GB of Mobile Internet Data and 100 minutes of talk time to make Telkom –to-Telkom calls for free monthly.

The offer dubbed ‘Madaraka Life’ will also have the Telkom customer as part of the company’s commitment to ensure easier access to its services, registered to T-Kash, Telkom’s mobile money service.

The customer will receive an instant cashback of Sh50 to their mobile wallet, upon successful registration.

This move follows Telkom’s announcement on the eve of this year’s Madaraka day when the company stated that it would be offering Kenyans important access to their own digital independence, for Madaraka season and beyond.

Telkom’s Chief Executive Officer, Mugo Kibati said making calls and connecting to the internet are now a basic need for all due to the increase of virtual communications.

“Telkom is therefore making this commitment to empowering Kenyans with this digital independence, giving them easier access to essential technology services that continue to simplify lifestyles,” said Kibati

He said Madaraka Life is in line with the spirit of Madaraka, valuing Kenyan freedom and giving them the opportunity to pursue their goals independently.

Kibati noted that despite the capital–intensive nature of Telkom’s network expansion plan, they commit to becoming the technology partner of choice, with wider coverage and provision of high-quality services to the customers.

“All our customers need to do is to keep their Telkom lines in their phones for them to enjoy this amazing lifetime offer and many more to come,” added Kibati.

In May, Telkom announced the integration of T-cash with the government digital services platform, e-Citizen.

This integration will enable Telkom customers to make payments for a number of services including those offered by the National Transport and Safety Authority (NTSA), Directorate of Criminal Investigations, Business Registration Service, Immigration Services, Civil Registration Department, Office of the Attorney General, Higher Education Loans Board (HELB), The Kenya Revenue Authority (KRA), and National Construction Authority.

Telkom is the first network in Kenya to introduce such an offer, making Mobile Internet Data and talk time accessible to more Kenyans.

By Catherine Muindi

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