Uasin Gishu County Government is going to open a call centre and a toll-free number that will make it easier for residents to get county services and help the devolved unit get quick feedback on issues that affect the targeted residents.
Speaking during a stakeholders’ consultative County Integrated Development Plans (CIDP) preparation process forum for the year 2023/2027 on infrastructure and ICT and innovation, County Executive Committee Member Youth, Technology, Sports and Innovation CEO Eng. Lucy Ng’endo said the toll-free number would be presented before January 2023.
“All the phones will be compatible with the App that will be used. We want to receive information from the people as well and the county government can give reliable feedback to the people on real-time,” she noted.
CECM for Water, Irrigation, Sanitation, Environment, Natural Resources, and Climate Change Dr Abraham Serem echoed that the CIDP would be crucial for Governor Jonathan Bii’s administration to fulfil the Nguzo kumi promises to the people of Uasin Gishu over the next five years and would also play a crucial role as Eldoret moves toward becoming a city.
Further, CECM Roads, Transport, and Public Works Engineer Joseph Lagat said the regional government intends to promote environmentally friendly, renewable energy that would be financially viable and sustainable for Uasin Gishu residents.
The residents were thanked by the three CECMs for participating in the process saying that their suggestions will be taken into consideration going forward, and for the betterment of the County’s growth and improvement.
By Judy Too