Modalities are being worked out to ensure all Huduma Centres across the country become a one stop shop in the wake of the Covid- 19 outbreak.
The Huduma Kenya Chief Executive Officer, James Buyekane said feedback from the public indicated they wished to have all government services offered at all Huduma Centers to avoid movement from county to county in search of services not in some other counties.
The Officer said following the outbreak of the coronavirus, every measure was being put in place to control the spread of the disease amongst the staff and customers seeking services at the centers.
“One of such measures was to ensure our centers become a one-stop-shop to avoid inter-county traversing in search of services which can easily be accessed within any given area,” Buyekane said.
Briefing the media after touring the Kerugoya Huduma Kenya Centre in Kerugoya town, which has now resumed services on Tuesday, the official said some of the government agents such as the National Transport Services Authority (NTSA) and others, were yet to devolve to the centers, but will be encouraged to do so.
He said it was odd for someone to visit the Kerugoya Centre receive partial services for the NTSA only to be referred to Embu, Nyeri or Murang’a for other services.
“As one of the ways and means to contain further spread of the Covid-19 pandemic, we want to ensure all our services are provided within a given center and avoid further inter-county dependency for such services,” he said.
Buyekane also said in support of the government efforts to stop rapid spread of the disease, the Centers had downscaled their service provision through the prescribed guidelines but are now resuming.
At the Kerugoya Centre the official said a register for all those visiting the facility had been opened where their particulars are recorded, including their phone numbers for ease of tracing in the event any of the staffers tested positive.
The Centre Manager, Joyce Gitau was later presented with a guideline manual which her staffers and the service seekers were expected to observe strictly to avoid contracting the virus.
By Irungu Mwangi